General Studio Policies
General Studio Policies
All sales are final and not subject to refund or redistribution of funds for other studio use. This includes (but not limited to) class passes, drop ins, membership auto-drafts, special events, aerial yoga, workshops, series, YTT, and retail.
Mat Rentals & Props
Students must bring their own mat to class. We do offer mat rentals for $2. Please see desk associate for payment. Props (such as bolsters, blocks, straps, and blankets) are available for use in class.
Do not come to class if you are feeling under the weather (including, but not limited to, flu- or COVID-like symptoms). If you register for class and decide that it is best to cancel, please email the studio immediately.
Children ages 9-14 are welcome to accompany an adult to one of our regular, non-heated classes at the regular drop-in rate once a parent/guardian signs consent. Teens 15-17 are welcome to join any weekly class without an adult present once a parent/guardian signs consent. Aerial yoga participants must be at least 18 years old.
Please do not wear shoes on the studio floor or bathroom floor. The floors are swept and mopped daily.
Attendance + Registration Policies for Weekly Class Schedule
Due to capacity limits, it is recommended that all students pre-register for class to reserve their space. You can do this on our website or App up to the minute before class starts. We also accept walk in’s.
Please arrive to class a minimum of 5 minutes before class start time. Class begins and ends on time. You must be on time for class. Once the door is locked and class begins, the teacher will not unlock the door. Do not knock out of respect for the class in progress. Failure to arrive on time for class is considered a no show.
Students can cancel their class through WellnessLiving 12 hours before class time without penalties. Your pass will automatically be returned to your account.
Students that cancel within the 12 hour window before class will lose their class pass.
Students that fail to show for class will lose their class pass.
Unlimited Members Only
If you late cancel or do not show up for class, you will be charged a $10.00 no show/late cancel fee. This fee will be charged to the card your membership drafts from.
The instructor will still plan to show up for class even in the event no one is registered. We now account for walk-ins and will be prepared in that instance.
Drop in Pass
Expires after use. No refunds or account credits can be issued.
Changes or Cancellations
Termination, cancellations, holds, or changes to membership and membership tier option must be emailed (as a written notice) to the studio at firstname.lastname@example.org a minimum of 30 days in advance of your request. This means you will incur one more draft before your cancellation, change, or hold takes effect. We cannot change, refund, or alter your membership after it has charged for the month. Holds must be for a minimum 1 month with a maximum of 3 months per calendar year; partial month holds cannot be honored. There is no additional fee to cancel, terminate, hold or make a tier change to your membership.
You can put your membership on hold for a minimum of one month and a maximum of 3 months per calendar year. Membership holds must be requested a minimum of 30 days in advance. Partial month holds cannot be honored. Please email the studio at email@example.com to do so.
We do not offer sharing of membership class passes to another person.
Declined Card Policy
In the event your card on file is declined you will receive an email asking you to update your payment method. After the 3rd failed attempt, your account will be charged a $10.00 surcharge fee to reinstate your monthly membership recurring auto draft purchase. Memberships will be on hold until payment is updated and account due balance is back to zero. This clause is in effect for each time a card on file is processed and declined.
Refunds and Redistribution of Funds
We cannot refund your membership after it has been charged for the month. See Membership Policies. All sales and auto drafts are final and not subject to refund or redistribution of funds for other studio use.
Workshops, Series, and Special Event Policies
Cancellation policies for workshops, series, and special events are as follows:
Cancellations more than 72 hours before start time will result in the pass being added back to your account as account credit for future use for other services. We are unable to issue refunds back to your original payment method.
Cancellations less than 72 hours before the start time or not showing up on time result in forfeiture of pass. There are no refunds or account credits issued. Pass cannot be altered or used for a different event or for class passes.
All sales, including but not limited to, class passes, drop ins, membership auto-drafts, special events, aerial yoga, workshops, series, YTT, and retail are final and not subject to refund or redistribution of funds for other studio use.
Aerial Yoga Policies
Clothing & Masks
Wear a tighter fitting t-shirt (no tank tops allowed) and long leggings. Covering the skin will keep you protected and able to freely move. Jewelry and long, pointed fingernails can rip the hammock fabric, therefore NO JEWELRY OF ANY KIND, INCLUDING APPLE WATCHES, will be worn during the workshop. Please leave these items at home. Please have your fingernails short and/or trimmed.
Water & Food
Bring a bottle of water with you. We have a bottle refilling station and PBY water bottles for sale out of the studio. It is recommended to eat something light about an hour before flying or a full meal a couple of hours before flying. Practicing aerial yoga on a completely full or empty stomach can cause upset.
Provided, but feel free to bring your own.
Reach out to us at firstname.lastname@example.org if you have any of the following: high or low blood pressure, glaucoma, vertigo, a recent surgery, recent illness or injury, pregnancy, heart abnormalities, history of fainting, botox within the last 6 hours, or any other medical condition that could cause complications inverting or interacting with the hammock.
Photos will be taken in this workshop to be used for social media.
Do not come to class if you are feeling under the weather, including, but not limited to flu or covid-like symptoms. If you register for class and decide that it is best to cancel, please email the studio immediately.
You must be 18 years of age or older to participate in Aerial Yoga Workshops
Outdoor Yoga Policies
Class is down by the river on the Greene St bridge side of the park.
Students MUST pre-register on our website and sign a waiver before coming to any outdoor class.
All PBY Pre-Registration, Tardiness, Early and Late Cancellation, and No Show policies apply.
Mats, towels, and props will NOT be provided. Students must bring their own.
You may want to bring a towel or beach mat to place under your yoga mat for comfort purposes.
Optional items for comfort: bug spray, bottled water, sunglasses, sunscreen.
In the event of inclement weather, the class will cancelled and all registered students will be notified via email and text message. Evening classes will be cancelled and students will be notified 2 hours before class time. Morning classes will be cancelled and students will be notified by 8pm the night before. There are no refunds for inclement weather. However, you can choose to use your pass purchase for a different class, if desired. Outdoor yoga passes can only be used for outdoor classes.
What constitutes inclement weather?
Expected rain of more than 40% before or during class, extreme soggy ground from previous extended rains, or having a projected high temperature of 55F or less during class.